Effective date: 2025

Resilient Horizons UK Ltd (“we”, “our”, or “us”) is committed to protecting the privacy of individuals whose personal data we collect and process. This policy explains how we collect, use, and safeguard your information in accordance with the UK General Data Protection Regulation (UK GDPR).

1. Who We Are

Resilient Horizons UK Ltd is a limited company registered in England and Wales, providing consultancy services in sustainability, climate transition, and environmental governance.

Company Number: 16571128

2. What Data We Collect

We may collect and process the following types of personal data:

• Identity & Contact Data: Name, email address, phone number, organisation

• Technical Data: IP address, browser type, operating system (via Squarespace analytics)

• Usage Data: Website interactions, form submissions

• Communications: Emails, meeting notes, and direct messages via enquiry forms

We do not knowingly collect personal data from children under the age of 16.

3. How We Use Your Data

We only use your personal data when permitted by law. Typical uses include:

• Responding to enquiries

• Providing consultancy services

• Managing contracts and client relationships

• Sending newsletters or service updates (with your consent)

• Ensuring site security and performance

4. Legal Basis for Processing

Our lawful bases under UK GDPR may include:

• Contractual obligation – where data is necessary to perform a contract

• Legal obligation – where we are required to comply with a legal requirement

• Legitimate interests – where processing is necessary for our business activities and does not override your rights

5. How We Store and Protect Your Data

Data is securely stored on password-protected systems and reputable cloud providers. We take all reasonable steps to protect personal information from loss, misuse, or unauthorised access.

6. Data Sharing

We never sell your personal data. We may share it with:

• Professional advisors (e.g. accountants or legal advisers)

• Trusted service providers (e.g. Squarespace, email providers)

• Regulators or authorities if legally required

7. Your Rights

Under UK GDPR, you have the right to:

• Access the personal data we hold about you

• Request correction of inaccurate data

• Request deletion of your data

• Object to or restrict certain uses of your data

• Withdraw consent at any time (where consent was used)

To exercise any of these rights, email us at: info@resilienthorizons.co.uk

8. Cookies

We use cookies via Squarespace for basic analytics and functionality. You can manage your preferences in your browser settings. For more details, please refer to our [Cookie Policy].

9. Data Retention

We only retain personal data for as long as necessary to fulfil the purposes we collected it for, including legal or accounting requirements.

10. Updates to this Policy

We may update this privacy policy from time to time. Any changes will be posted on this page with an updated “effective date.”

11. Contact

If you have any concerns about this policy or how your data is handled, please contact:

info@resilienthorizons.co.uk

Or write to us at our registered office address.

If you are not satisfied with our response, you may contact the UK’s data protection authority: the Information Commissioner’s Office (ICO).